Module System Overview

Module System Overview

The Ecommerce Orchestration Platform is a modular monolith of 34 independent modules. The core platform ships all modules; individual features can be enabled or disabled per license tier and business need. All cross-module communication uses Laravel events — modules never import each other directly.

Infrastructure & Core Modules (Always Active)

• PlatformKit — Shared base classes, utilities, currency formatting, and settings used by every module
• Notification — Multi-channel notifications (email, SMS, in-app, push) with template management
• Menu — Admin and storefront navigation menu builder
• Intelligence — AI assistant engine: chat, tool registry, pgVector semantic search, streaming responses
• Launcher — Platform setup wizard, onboarding, and health checks
• License — License key validation, module entitlement, and update channel management
• Docs — In-platform versioned documentation (this system)
• Snapshot — Audit log: event sourcing, model change history, and activity timeline

Store & Catalog Modules

• Catalog — Products, variants, bundles, attributes, categories, brands, pricing tiers, flash sales
• Gallery — Media library: images, video, documents, thumbnails, AI image generation and improvement
• PageBuilder — Drag-and-drop page editor with nested blocks, templates, revision history, and dynamic ecommerce blocks
• Storefront — Customer-facing shop: product listing/detail, cart/checkout pages, wishlist, compare, AI fit preview, sitemap
• Blog — Content publishing: posts, categories, tags, author profiles, comments
• Review — Product reviews and ratings with moderation workflow
• FormBuilder — Drag-and-drop custom forms, submissions, and field logic

Commerce Modules

• Cart — Guest and authenticated carts, polymorphic line items, coupon/loyalty/wallet/gift-card stacking, express checkout
• Order — Full order lifecycle, status machine, fulfillment, invoicing, returns, digital order downloads
• Payment — 10 payment drivers (Stripe, PayPal, bKash, Nagad, SSLCommerz, Paddle, Wallet, COD, Bank Transfer), idempotency, dispute tracking
• Delivery — Personal delivery dispatch, 6 Bangladesh courier integrations (Pathao, Steadfast, RedX, eCourier, Sundarban, SA Paribahan), route optimization, OTP proof of delivery
• Inventory — Multi-warehouse stock control, movements audit, purchase orders, goods receipt, QC, stock transfers, low-stock alerts
• Procurement — Supplier management, purchase requisitions, purchase orders, goods receipt, and supplier payment tracking
• POS — Physical point-of-sale terminals, cash register sessions, fraud detection, shift management

Marketing & Growth Modules

• Marketing — Coupons, flash sales, promotions, campaigns, abandoned cart recovery, bulk email/SMS
• Loyalty — Points earning rules, tier levels, FIFO batch redemption, referral rewards
• Affiliate — Affiliate registration, multi-tier commission rules (override at variation/product/category level), payout management
• Wallet — Multi-type user wallets (personal/cashback/reward/promo), hold balance, topup, daily limits

Customer & Support Modules

• CRM — Customer profiles, segmentation, interaction timeline, notes, tasks, pipeline stages
• Messaging — Live chat, conversation threads, internal channels, AI-powered chat responses, order conversation auto-create
• Support — Help desk: tickets, SLA policies, canned responses, assignment, escalation

Business Operations Modules

• HRM — Employee records, leave management, attendance, assets, appraisals, expense claims, document vault
• Payroll — Salary structures, pay runs, deductions, tax computation, payslip generation
• Accounting — Chart of accounts, double-entry ledger, journal entries, financial statements (P&L, balance sheet)
• Finance — Cash flow planning, budget management, cost center tracking, financial forecasting
• Calendar — Cross-module event aggregation: leave, meetings, deadlines, bookings via createFromSource API

License Tiers

• Starter — Core + Catalog + Storefront + Cart + Order + Payment + Gallery + Notification + Menu
• Growth — Starter + Inventory + Delivery + Marketing + Loyalty + CRM + Review + Blog + Wallet
• Business — Growth + POS + Affiliate + Messaging + Support + Procurement + PageBuilder + FormBuilder + Calendar + Intelligence
• Enterprise — All 34 modules + HRM + Payroll + Accounting + Finance + Snapshot + white-label rights