Invoices & Refunds

Invoices & Refunds

Generating an Invoice

Click Generate Invoice on the order detail page to create a PDF invoice. The invoice includes order details, customer billing address, tax breakdown, and payment summary. It can be emailed to the customer or downloaded directly.

Issuing a Refund

1. Open the order and click Issue Refund
2. Select items to refund and/or enter a custom refund amount
3. Choose whether to refund to the original payment method or as store credit (wallet)
4. Optionally restock the returned items
5. Confirm the refund

Partial Refunds

You can issue a partial refund for specific items or a flat amount without cancelling the entire order. The order status changes to Partially Refunded.

Refund to Wallet

If the customer has a wallet, the refund can be added as wallet credit for future purchases rather than going back to the original payment method.