Delivery Policy

Store Console is software, delivered digitally. There is no physical shipment. This policy explains what you receive after you buy, when you receive it and what to do if anything is missing.

1. When you receive it

• Paid orders: your license key and download appear in your account and in your inbox as soon as the payment is confirmed, usually within a minute.
• Free trials: your access is ready as soon as the trial starts at checkout.

2. What you receive

• A license key for the plan, modules and number of sites you bought.
• A secure download of the Store Console package, with the one-command installer.
• Access to the documentation and the in-app guide.
• Software updates, which appear in your admin panel for as long as your plan includes them.

3. Installation

You can install Store Console yourself on your own server with the documented installer, or ask our team to install it for you at no cost. For a free installation, email [email protected] with your order number, and we will agree a time and the server access we need.

4. If something does not arrive

If you do not see your license within a few minutes, check your spam folder and your account dashboard. If it is still missing, email [email protected] with your order number and we will sort it out within one business day.

5. No physical shipping

Store Console never ships physical goods. If you use Store Console to sell physical products to your own customers, delivery to those customers is set up and run by you, under your own delivery terms.

6. Contact us

Questions about delivery or installation? Email [email protected].