Unified inbox across email, web, chat
ERP & business
SupportOmnichannel support with AI replies and SLAs
Handle every customer question from email, web and chat in one smart inbox with AI-drafted replies, SLA tracking and automated routing. Built-in knowledge base, self-service copilot, satisfaction surveys and GDPR compliance tools keep customers happy and your business protected.
Bagian dari satu platform modularRun the back office — finance, people and workSatu basis data · satu login · tidak perlu mengetik ulang
Why it matters
The back office slows down when every department keeps its own numbers.
Sales, stock, finance and people share one database here, so an order, a payslip and a purchase order all reach the same books without exports or overnight syncs.
Apa yang Anda dapatkan
Kemampuan Support untuk alur kerja Anda.
AI-drafted replies and ticket summaries
SLA timers with breach alerts
Smart auto-routing to the right agent
Self-service help center and AI copilot
GDPR data requests and audit logging
Cara kerjanya
Support, langkah demi langkah.
One inbox
Email, web forms and chat land in one queue as tickets.
Route and draft
Tickets reach the right agent, and AI drafts a reply and a summary.
Keep the SLA
SLA timers warn your team before a breach.
Let customers help themselves
A help center and AI copilot answer common questions, and GDPR requests are logged.
Di admin
Lihat Support di admin Store Console.
Mulai dengan apa yang Anda butuhkan
Jalankan Support di server Anda sendiri.
Mulai dengan modul ini, tambahkan modul lain saat Anda membutuhkannya, dan simpan setiap catatan di server Anda sendiri.
Watch the tour
See Support at work.
One inbox for email, chat and social, skill-based routing, SLA timers, AI-drafted replies, a help center and a website copilot.