Omnichannel support with AI replies and SLAs.
Handle every customer question from email, web and chat in one smart inbox with AI-drafted replies, SLA tracking and automated routing. Built-in knowledge base, self-service copilot, satisfaction surveys and GDPR compliance tools keep customers happy and your business protected.
What you can do
Support highlights
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Unified inbox across email, web, chat
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AI-drafted replies and ticket summaries
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SLA timers with breach alerts
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Smart auto-routing to the right agent
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Self-service help centre and AI copilot
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GDPR data requests and audit logging
Included in ERP $49.
Support works out of the box with the rest of your Store Console — one platform, one login, no integrations.