● Privacy

Privacy Policy

Last updated: July 4, 2026

Store Console ("we", "us", "our") is operated from House 32, Road 29, Mirpur 12, Dhaka, Bangladesh. We respect your privacy. This Privacy Policy explains what personal data we collect through storeconsole.com (the "Site"), how we use it, the legal bases we rely on, and the rights you have. By using the Site you agree to this policy.

1. Data we collect

Account & billing data — name, email, company, and the billing details needed to manage your subscription or licence. Card payments are entered on the secure checkout of our payment provider; we do not store your full card number.
Usage data — pages visited, device and browser type, and IP address, collected via cookies and analytics to improve the Site.
Communications — messages you send to sales, support, or via forms.

We do not knowingly collect data from children under 16. The self-hosted Store Console software you install runs on your own servers; we do not have access to the data your customers store there.

2. How we use your data

To provide, maintain and improve the Site, your account and your subscription;
To process payments and send service, security and billing communications;
To respond to enquiries and provide support;
With your consent, to send product updates and marketing (you can opt out anytime);
To comply with legal obligations and prevent fraud or abuse.

3. Legal bases (GDPR)

Where the EU/UK GDPR applies, we process personal data on the bases of contract performance, our legitimate interests (running and securing the Site), your consent (marketing, non-essential cookies), and legal obligation.

4. Payments & billing

Payments for Store Console are processed by Paddle (Paddle.com), who act as our Merchant of Record. Paddle handles checkout, billing, fraud screening, invoicing, and the collection and remittance of any applicable VAT, GST or sales tax. When you pay, your payment and billing details are provided to and processed by Paddle under their own privacy terms; we receive only the information needed to manage your account, licence and subscription.

5. Sharing & processors

We share data only with vetted processors who help us operate — for example our payment provider and Merchant of Record (Paddle), and our email, hosting and analytics providers. They are bound to use data only on our instructions. We never sell your personal data.

6. International transfers

Your data may be processed in countries other than your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses for transfers outside the EEA/UK.

7. Retention

We keep personal data only as long as needed for the purposes above and to meet legal, accounting and reporting requirements, then delete or anonymise it.

8. Your rights

Depending on your location, you may have the right to access, correct, delete, restrict, or port your data, to object to processing, and to withdraw consent. EU/UK residents may lodge a complaint with a supervisory authority. California residents (CCPA/CPRA) may request access and deletion and may opt out of any "sale" or "sharing" of personal information — we do not sell personal information. To exercise any right, email [email protected].

9. Security

We use industry-standard technical and organisational measures to protect personal data. No method of transmission or storage is 100% secure, but we work continuously to safeguard your information.

10. Changes

We may update this policy from time to time. Material changes will be posted here with a new "last updated" date.

This policy is effective as of the date above and governs your use of Store Console. Where local consumer-protection law (such as the EU/UK or California) grants you stronger rights, that law prevails.

Questions? Contact us at [email protected].