Unified inbox across email, web, chat
ERP & business
SupportOmnichannel support with AI replies and SLAs
Handle every customer question from email, web and chat in one smart inbox with AI-drafted replies, SLA tracking and automated routing. Built-in knowledge base, self-service copilot, satisfaction surveys and GDPR compliance tools keep customers happy and your business protected.
41-module operating systemRun the back office — finance, people and workIndependent boundary · shared events · one accountable record
The operating problem
Back-office work stalls when every department owns a different truth.
Each ERP module keeps its domain boundary and exchanges accountable events instead of copied spreadsheets or brittle sync jobs.
What Support changesOmnichannel support with AI replies and SLAs
Handle every customer question from email, web and chat in one smart inbox with AI-drafted replies, SLA tracking and automated routing. Built-in knowledge base, self-service copilot, satisfaction surveys and GDPR compliance tools keep customers happy and your business protected.
What the module does
A focused Support boundary, complete enough to run.
AI-drafted replies and ticket summaries
SLA timers with breach alerts
Smart auto-routing to the right agent
Self-service help centre and AI copilot
GDPR data requests and audit logging
Live operating flow
Support moves with the system, without losing its boundary.
Read the signal
Support participates without duplicating the source record.
Apply controls
Support participates without duplicating the source record.
Approve the work
Support participates without duplicating the source record.
Account for change
Support participates without duplicating the source record.
Real product surface
See Support in the operating context.
05 · Decide your operating scope
Run Support on the platform you control.
Start with this module, connect the neighbors you need, and keep the complete operating record on your own infrastructure.