Unified inbox across email, web, chat
ERP & business
SupportOmnichannel support with AI replies and SLAs
Handle every customer question from email, web and chat in one smart inbox with AI-drafted replies, SLA tracking and automated routing. Built-in knowledge base, self-service copilot, satisfaction surveys and GDPR compliance tools keep customers happy and your business protected.
41模块操作系统Run the back office — finance, people and work独立的边界 · 共享的事件 · 一个负责的记录
The operating problem
Back-office work stalls when every department owns a different truth.
Each ERP module keeps its domain boundary and exchanges accountable events instead of copied spreadsheets or brittle sync jobs.
Support的变化Omnichannel support with AI replies and SLAs
Handle every customer question from email, web and chat in one smart inbox with AI-drafted replies, SLA tracking and automated routing. Built-in knowledge base, self-service copilot, satisfaction surveys and GDPR compliance tools keep customers happy and your business protected.
模块的功能
一个专注的Support边界，足够完整以运行。
AI-drafted replies and ticket summaries
SLA timers with breach alerts
Smart auto-routing to the right agent
Self-service help centre and AI copilot
GDPR data requests and audit logging
实时操作流程
Support随系统移动，而不失去其边界。
Read the signal
Support participates without duplicating the source record.
Apply controls
Support participates without duplicating the source record.
Approve the work
Support participates without duplicating the source record.
Account for change
Support participates without duplicating the source record.
真实产品表面
在操作环境中查看Support。
