Unified inbox across email, web, chat
SupportOmnichannel support with AI replies and SLAs
Handle every customer question from email, web and chat in one smart inbox with AI-drafted replies, SLA tracking and automated routing. Built-in knowledge base, self-service copilot, satisfaction surveys and GDPR compliance tools keep customers happy and your business protected.
The back office slows down when every department keeps its own numbers.
Sales, stock, finance and people share one database here, so an order, a payslip and a purchase order all reach the same books without exports or overnight syncs.
Support capacidades para seu fluxo de trabalho.
AI-drafted replies and ticket summaries
SLA timers with breach alerts
Smart auto-routing to the right agent
Self-service help center and AI copilot
GDPR data requests and audit logging
Support, passo a passo.
One inbox
Email, web forms and chat land in one queue as tickets.
Route and draft
Tickets reach the right agent, and AI drafts a reply and a summary.
Keep the SLA
SLA timers warn your team before a breach.
Let customers help themselves
A help center and AI copilot answer common questions, and GDPR requests are logged.
Veja Support no admin do Store Console.

Execute Support no seu próprio servidor.
Comece com este módulo, adicione os módulos ao redor dele quando precisar e mantenha todos os registros no seu próprio servidor.
See Support at work.
One inbox for email, chat and social, skill-based routing, SLA timers, AI-drafted replies, a help center and a website copilot.

