My Downloads & Licenses
My Downloads & Licenses
After purchasing a digital product, subscription, or software license, customers access their entitlements from My Account → Downloads & Licenses.
Accessing Downloads
- All purchased downloadable files are listed with product name, version, and download button
- Download links are signed and time-limited — a new secure link is generated each time the customer clicks Download
- Download history shows how many times each file has been downloaded
- When a new version is released, the latest version appears automatically in the list
Managing License Keys
- Each licensed software purchase shows the license key and its current status (Active / Suspended / Expired)
- Active domain activations are listed — the customer can see which sites have activated their license
- Deactivate a site — Frees up an activation slot when moving a license to a new domain
- Regenerate key — Requests a new license key (old key is immediately invalidated)
Subscription Licenses
- Shows the current billing cycle and renewal date
- Upgrade or downgrade the plan (e.g., from Individual to Business)
- Cancel subscription — access continues until the end of the paid period
Update Notifications
When a new software version is released, an email notification is sent to all active license holders. The new version appears in the downloads list immediately.
Last updated: 7/1/2026
